Disney's Hollywood Studio's Tower of Terror
  • On Apr 7, 2023
    Lynn from KY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased Tower of Terror photo but it never uploaded. How can we retrieve it?

    Hello there, Lynn!

    It is a pleasure to welcome you to planDisney. Thank you for taking the time to share your question with us. We are thrilled to have you here!

    I am a big fan of Disney PhotoPass service and the magical job they do at capturing the pixie-dusted memories I make with my family while visiting the Walt Disney World Resort. We always have a great time looking at our photos upon returning home and remembering all the fun we had at The Most Magical Place on Earth.

    I am sorry to hear you are missing The Twilight Zone Tower of Terror photos purchased during your visit. I recommend linking all the MagicBands and Key to the World cards you may have used the day the photo was taken and purchased, including Disney PhotoPass cards. If you still cannot see your picture, report a missing photo online or contact the Disney PhotoPass team for assistance.

    I hope this information helps you find your Disney PhotoPass photo, Lynn. If you have additional questions, do not hesitate to stop by once again, we are delighted to help!

    Best magical wishes,
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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

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