Disney 100 DCA
  • On Jun 19, 2023
    Christina from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a total of four tickets to be used in July. I made the reservation, but plans have changed and I removed two of the tickets from said reservation. I am unable to find them now to make a new reservation.

    Hi Christina and a very warm welcome to planDsiney!

    If you purchased tickets through the Disneyland Mobile App or official website, your eTicket should be located in the “Tickets & Passes” section of the App. Just because you canceled a reservation does not mean your ticket is automatically removed. If you can’t find your tickets in the Disneyland Mobile App or on your Disneyland Resort account on the website, that's okay! You should have received a confirmation email with your eTicket information when you first made the purchase. If you're unable to locate either your tickets or your confirmation email, I encourage you to reach out to Ticket Services at (714) 781-4636. A Cast Member there may be able to assist you further. 

    It is worth noting that you are no longer required to cancel a Theme Park Reservation in order to modify the date of your visit. If you decide you’d like to change the dates, you may do so by logging in to your Disneyland Account and selecting "My Disneyland." Then, click "Ticket and Reservation Details" and select "Make or Modify Park Reservations." Then follow the steps to select your new preferred date. 

    I hope you are successful in locating your tickets. Please head back to planDisney with your future questions! 

thumbnail image for Tiffanie

Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.