We purchased the 3-times ticket for $150 last year but only went once because of the lock down. That was the promotion deal. Recently, we checked , it only has one time left. I want to know why and how this will work to enter the theme park again.

Question

Answer 1

Hi Tina,

Thanks for stopping in to see us at planDisney! We always look forward to helping Guests plan their most magical visits to the Disneyland Resort and other Disney destinations based on our own Disney vacations.

It sounds like you purchased a promotional theme park ticket, and you're expecting to see that you have two admissions remaining, though you're only seeing one.

My best suggestion is for you to reach out to the Disneyland Resort Ticket Services team at (714) 781-4636. The team with Ticket Services can give you guidance based on the specifics of the tickets you purchased.

It's helpful to keep in mind that call volumes have been running high recently, and so wait times to speak with a Cast Member for assistance could be longer than typical.

Tina, I'm hopeful that you can get your theme park ticket questions addressed so you can make your theme park reservations to enjoy all the magic of the Disneyland Resort theme parks.

And here's wishing you lots of Disney magic in your day today.

Jerry

We purchased the 3-times ticket for $150 last year but only went once because of the lock down. That was the promotion deal. Recently, we checked , it only has one time left. I want to know why and how this will work to enter the theme park again.

Meet the Panelist: Jerry, Pennsylvania

Related Links

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask planDisney

Discover the magic of a Disney Parks family vacation from one of our knowledgeable online panelists.

Thanks for submitting your question!

You'll receive an email if your question is answered.

Please Note

Update Browser

We purchased the 3-times ticket for $150 last year but only went once because of the lock down. That was the promotion deal. Recently, we checked , it only has one time left. I want to know why and how this will work to enter the theme park again.”

Meet the Panelist: Jerry, Pennsylvania

Related Links

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask planDisney

Discover the magic of a Disney Parks family vacation from one of our knowledgeable online panelists.

Thanks for submitting your question!

You'll receive an email if your question is answered.

Update Browser

We purchased the 3-times ticket for $150 last year but only went once because of the lock down. That was the promotion deal. Recently, we checked , it only has one time left. I want to know why and how this will work to enter the theme park again.