• On May 21, 2021
    Tina from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased the 3-times ticket for $150 last year but only went once because of the lock down. That was the promotion deal. Recently, we checked , it only has one time left. I want to know why and how this will work to enter the theme park again.

    Hi Tina,

    Thanks for stopping in to see us at planDisney! We always look forward to helping Guests plan their most magical visits to the Disneyland Resort and other Disney destinations based on our own Disney vacations. 

    It sounds like you purchased a promotional theme park ticket, and you're expecting to see that you have two admissions remaining, though you're only seeing one. 

    My best suggestion is for you to reach out to the Disneyland Resort Ticket Services team at (714) 781-4636. The team with Ticket Services can give you guidance based on the specifics of the tickets you purchased. 

    It's helpful to keep in mind that call volumes have been running high recently, and so wait times to speak with a Cast Member for assistance could be longer than typical.

    Tina, I'm hopeful that you can get your theme park ticket questions addressed so you can make your theme park reservations to enjoy all the magic of the Disneyland Resort theme parks.

    And here's wishing you lots of Disney magic in your day today. 

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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