Mom with Alice
  • On Apr 11, 2019
    Tristan from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hello, I purchased tickets for my whole family and printed them out at home. My question is can we go directly in line and redeem our (hard copy) tickets at the turnstiles? Or will I need to exchange them before hand at tickets sales booth ? Thank you :)

    Hey there, Hi there, Ho there, Tristan!

    Thanks so much for asking your great question on the Disney Parks Moms Panel. I love that you already have purchased your Disneyland Resort theme park tickets, saving you time when you arrive!

    I'm happy to let you know that you are more than welcome to arrive with your e-tickets to the front gates of either Disneyland Park or Disney California Adventure Park to enter. On your first day of using these tickets, the Cast Member at the gate will take your photo (to digitally attach to each family member's ticket) and provide you with a hard copy official paper ticket. Always keep your tickets on-hand throughout your stay. If you haven't already, you can also link this hard ticket, as well as your family member's tickets, easily to the Disneyland app. Once your tickets are linked to the Disneyland app, you can even add the fantastic Disney MaxPass feature to everyone's tickets. With this great feature you can make digital Disney FASTPASS selections right from your mobile device throughout the day. It is such a huge time-saver and will really let you experience the most attractions in the shortest amount of time. Disney MaxPass also comes with unlimited downloads of Disney PhotoPass pictures taken each day for you to easily capture and cherish your family vacation memories.

    I hope this helps, and I wish you a Fantasmic trip!
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Meet the Panelist: Jennifer, New Mexico

Hi there!  I'm Jennifer from Albuquerque, New Mexico. I am a toddler mom, military wife, and dentist who is constantly inspired by Disney. One of my greatest pleasures is helping others experience the magic of a Disney vacation! I can't wait to answer your questions so that you can easily explore the worlds of yesterday, tomorrow, and fantasy at the Disneyland Resort. Learn More About Jennifer

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