Hey there Mariana,
Welcome to planDisney and thanks so much for your question! I'm sorry to hear you're having trouble finding your
theme park tickets confirmation - let's see if we can get that figured out!
My first suggestion would be to check the
My Plans hub on the Disneyland Resort website. It sounds like you might have purchased your tickets from the Disneyland Resort website, so they likely will already be in the My Plans hub! This is a really convenient place where you can organize all the details and reservations for your upcoming trip.
If you don't see your tickets there, then I'd recommend searching your email inbox for "Disneyland Confirmation." It's possible the email might have been sent to your spam folder, so it's always good to double-check that with a broad search in your inbox.
If that still doesn't pull anything up, then I'd recommend
calling a Cast Member at the Tickets line. They'll be able to look up your specific information and give you all the details you need to get those tickets linked to your Disney account so you can get to planning for your upcoming trip!
When you visit next month, the Disneyland Resort will be in the midst of the
Holiday season, which is my favorite time to visit! I love everything about this time of year at the resorts, but one thing I find people can miss out on is stopping by the different booths of the
Festival of Holidays! It's such a great way to experience cultural festivities from around the world.
Thanks again for your question, Mariana! I hope you have a fantastic time visiting the Disneyland Resort.
Have a Magical Day,
Greg