Disneyland Resort Mickey and Minnie Holidays parade; Christmas tree; Christmas apparel
  • On Oct 16, 2023
    Mariana from Jalisco Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I purchased 2 tickets from the web page. I didn't received any e-mail confirmation with my e-tickets. Can you help me access them so i can link a reservation and print them? thanks!

    Hey there Mariana,

    Welcome to planDisney and thanks so much for your question! I'm sorry to hear you're having trouble finding your theme park tickets confirmation - let's see if we can get that figured out!

    My first suggestion would be to check the My Plans hub on the Disneyland Resort website. It sounds like you might have purchased your tickets from the Disneyland Resort website, so they likely will already be in the My Plans hub! This is a really convenient place where you can organize all the details and reservations for your upcoming trip.

    If you don't see your tickets there, then I'd recommend searching your email inbox for "Disneyland Confirmation." It's possible the email might have been sent to your spam folder, so it's always good to double-check that with a broad search in your inbox.

    If that still doesn't pull anything up, then I'd recommend calling a Cast Member at the Tickets line. They'll be able to look up your specific information and give you all the details you need to get those tickets linked to your Disney account so you can get to planning for your upcoming trip!

    When you visit next month, the Disneyland Resort will be in the midst of the Holiday season, which is my favorite time to visit! I love everything about this time of year at the resorts, but one thing I find people can miss out on is stopping by the different booths of the Festival of Holidays! It's such a great way to experience cultural festivities from around the world. 

    Thanks again for your question, Mariana! I hope you have a fantastic time visiting the Disneyland Resort.

    Have a Magical Day,
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Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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