Grandparents and Grandchildren meet Mickey and Minnie Mouse; Magic Kingdom; carousel
  • On Jul 13, 2024
    Sydney from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets to visit the theme park and received the ticket token to exchange for the real tickets. Can I pick up park tickets before the date of my visit & does everyone in my ticket party have to be present?

    Welcome to planDisney, Sydney!

    Hooray! Your Walt Disney World Resort vacation is almost here. Before long you'll be strolling down Main Street, U.S.A. and celebrating at the Most Magical Place on Earth. I am so excited for you!

    You should be able to pick up your theme park tickets as soon as you arrive at the Walt Disney World Resort. You can pick them up at any Guest Relations window, or the Disney Ticket Center at Disney Springs. Assuming they aren't Florida Resident tickets or Military tickets, you will just need the credit card that you used to purchase the tickets as well as a photo ID. As long as you are the one who purchased the tickets, you should be good to go, if they are under someone else's name, that person will need to be present, too. 

    There may be another option for your tickets as well. If everyone in your party has a My Disney Experience account and shares plans, you can use the My Disney Experience mobile app to assign the tickets instead of hard copies. In the app, select the three lines in the bottom-right corner and tap, "My Tickets & Passes." You'll then be able to scroll through the valid tickets you manage. Look for the blue "Assign Ticket" button to link tickets to the correct Guests. You may have to first link the tickets to your My Disney Experience account using the Let's Link Your Tickets and Reservations page. From this point on, you can use either MagicBands or Disney's Magic Mobile Service instead of hard tickets. Not all tickets are able to be linked this way, however. 

    I hope this information has been useful to you, Sydney! Please reach out if you have any other questions about your Walt Disney World Resort visit. Have a wonderful vacation!

    Magical Wishes,

    Lauren




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Meet the Panelist: Lauren, Colorado

Hi-ya, Pals! I'm Lauren, a wife and mother of three who's enjoyed many special occasions at Walt Disney World Resort with my family and friends. From graduations to birthdays, and even our Fairy Tale Honeymoon we’ve loved celebrating at the most Magical Place on Earth. I now have pre-teens who check wait times in the My Disney Experience App just for fun, so I look for any excuse to return "home" often and would love to help you plan a little extra Pixie Dust for your next magical adventure. Learn More About Lauren

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