• On Feb 29, 2016
    Crystal from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I purchased my tickets via My Disney Experience app. Will I get cards? Or how do I get them? Right now it says Will Call but I didn't ask for that.

    Hi Crystal, 

    Welcome to the Disney Parks Moms Panel and thank you for asking us a question.

    When you order your Theme Park Tickets through your My Disney Experience app, I believe that the default delivery method is to pick up your tickets at the “Will Call” window at Guest Relations outside of the first Theme Park that you plan to visit. 

    In order to get your party’s physical tickets, you’ll need to go to Guest Relations with a photo ID and the credit card that you used to purchase them. Once there, you’ll get your party’s cards, and you’ll be good to start your fun-filled day at Walt Disney World Resort! Please note that you don’t need to have the cards in order to be able to make your party’s FastPass+ selections. Just make sure that the Theme Park Tickets you’ve purchased have been linked to the appropriate people in your My Disney Experience account and you’ll be all set. 

    If you’d like to change the delivery method associated with your ticket order, I would recommend contacting Walt Disney World Resort in order to make that change. Make sure to have your order confirmation number handy. 

    Please don’t hesitate to come back and see us if you have any other questions about your upcoming vacation. 

    Have a Magical Day,

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Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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