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  • On Jan 1, 2022
    Maria from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets to the valentines night event but haven’t received an email confirmation. I have my bank transaction ID number and my confirmation number from when I purchased the tickets.

    Hello Maria. Welcome to planDisney! Oh, I am so excited to hear that you were able to get tickets to Disneyland After Dark: Sweethearts' Nite. This looks like such a fun event and I'm so happy to see special events back at Disneyland Resort!

    I'm sorry to hear that you haven't received an email confirmation for your tickets. I wish I had the ability to wave a magic wand to get these ticket numbers for you, but I hopefully will be able to give you some suggestions to get this resolved. I do know that when you arrive at Disneyland Resort you can head to the Main Entrance Ticket Booth for Cast Member assistance. They may need you to provide the credit card you used to purchase the tickets, a photo ID, and the confirmation number to pull up your ticket information. Your other option would be to call Ticket Services and see how a Cast Member could further assist over the phone.

    I hope you have the best time at Disneyland After Dark: Sweethearts' Nite. There's so much to be excited about for these events! I love seeing the rare characters come out to greet you, smaller crowds for shorter attraction wait times, and of course -- the special food items exclusive to the event. Don't forget that you can start entering the park at 5:00 p.m., three hours before the event officially kicks off.

    Thanks again for bringing your question to us here at planDisney. We are here for you!


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Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

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