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  • On May 17, 2021
    Monica from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased 4 tickets. Unfortunately one is unable to attend. Can we transfer it to someone else. Our reservation is set for this Friday May 21, 2021.

    Hi, Monica!

    Thank you for stopping by planDisney with your question about the Disneyland Resort. Your pixie-dusted day in the theme parks is just around the corner! Are you getting excited for all the magic that awaits you at the Happiest Place on Earth?

    I’m sorry to hear that someone in your party can’t join you in the parks this week. Cast Members at the theme park entrances may require you to present valid identification to show proof of California residency, so it’s best that the name on each theme park ticket matches the name of the person using the ticket and their photo identification card. Unused tickets can’t be assigned to another person online, so I suggest that you call the Disneyland Resort at (714) 781-4636 (Reservations and Tickets) for assistance as soon as possible. If a fourth person is ultimately unable to join you on Friday, don’t worry! Even if a theme park ticket expires, you can always use the amount you paid as credit toward a new valid ticket in the future. 

    Please stop by again if you have any other planning questions, Monica. I hope you enjoy a practically perfect theme park day!

    Wishing you magic,
    Courtney
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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