• On May 4, 2018
    Mallori from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I just purchased tickets for our trip in June.. This is our first trip.. My confirmation says I have to pick them up at Will Call... Do they not mail them to you ahead of time??

    Hi Mallori!

    Purchasing tickets always makes me feel like my Walt Disney World Resort vacation is finally getting closer!  When you purchase tickets online, you have a few different delivery options.  If you chose either the U.S. Domestic Standard or the U.S. Domestic Express delivery method, you will receive hard card tickets in the mail.

    That being said, you can also have your tickets delivered by email, which is the default option.  If you chose this option at checkout, you will receive a confirmation email containing a barcode, which you will take (along with your original payment card and a valid ID) to the park entrance.  A Cast Member there will scan your confirmation email and give you the hard card tickets to enter the park.  If everyone in your group has active MagicBands linked to their My Disney Experience accounts, and you have linked the tickets to each individual in My Disney Experience, you can enter the parks using your MagicBands without having to get the cards from a Cast Member.

    Luckily, you don't need to have your physical tickets or MagicBands to begin making plans, including FastPass+ reservations!  All you need to do is make sure that your tickets are linked to the proper individuals in My Disney Experience or on the My Disney Experience mobile app, and you can get to planning!

    Have a Great Big Beautiful Tomorrow!
    -Lindsey N.
thumbnail image for Lindsey

Meet the Panelist: Lindsey, Georgia

Hi y’all!  I am an Army wife, a college instructor, a dog-mom, and a lover of all things Disney!  Planning a Disney vacation is my favorite pastime—other than actually going on a Disney vacation, of course—and I love helping others make the most of their magical trip!  If I am not at the Walt Disney World Resort, I am putting the pixie-dusted touches on my next trip!  

Learn More About Lindsey

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