Hiya, Cynthia! Welcome to
planDisney.
That's so exciting that you've just purchased your
Walt Disney World Theme Park tickets! A trip to Walt Disney World is so magical, I know you are going to have a great time!
Typically, Cynthia, you should receive your confirmation email within 72 hours after your purchase. If after that time you still don't see it be sure to check your junk and spam folders. Sometimes emails end up in the wonkiest of places. If you've done all of that, then it is time to reach out to a Cast Member in the Existing Tickets department at (407) 934-7639. They'll be able to take a look and see what is going on and resend that email to you.
Once you have your tickets, Cynthia, be sure to link them to your
MyDisneyExperience account. Then, you'll need to go to the park pass reservation website and make reservations for your trip.
Park pass reservations are basically like a virtual placeholder in line at the theme park you'd like to visit each day. What you'll do is select a Walt Disney World Theme Park you'd like to visit each day of your trip. It's an automated process that is easy to navigate. If you have park hopper tickets, where you can visit multiple Walt Disney World Theme Parks, you'll still need to make a park pass reservation for the theme park you plan on going to first. Then, at 2:00 p.m. you can hop on over to any of the other theme parks that you'd like.
I hope your confirmation email comes shortly, Cynthia. Then, you can really start to make magical plans! If you have any other questions, please feel free to stop back by and
ask me. I'm happy to help.
Have fun!
Jackie H.