Sleeping Beauty Castle
  • On Jun 4, 2022
    Rebecca from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    i purchased 2 tickets for today but haven’t received a confirmation email yet..

    Hello, Rebecca!

    I’m sorry to hear about the issue with receiving a confirmation email. I’ve been struggling with getting expected emails lately too. So I know the frustration. Hopefully, we can figure out a few ways forward to help you out there.

    Sometimes, I have had good luck locating missing emails in my email spam or junk mail folder. If you don’t happen to see your email there, you will hopefully still find information about your booked theme park reservations in “Future Plans” and/or the “My Genie Day” in the Disneyland mobile app. Another place to go is the "My Theme Park Reservations" page of the Disneyland Resort website. There, you may even click on a link to request a resend of your park reservation QR code. For more information, you may call the Tickets phone line or use the chat feature in the Disneyland mobile app to reach out to a Cast Member.

    Tony’s Tip: The “My Genie Day” screen of the Disneyland mobile app is a great place to go to help prepare for a visit to the Disneyland Resort. Tap the “Get Started” button to tailor the recommendations that Genie will provide for you. This complimentary service suggests attractions, entertainment, and dining options that match your preferences. It’s “A Whole New World” of magic to help make your visit to the Disneyland Resort even more memorable.

    I hope you have a magical time at the Disneyland Resort, Rebecca!

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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