Father and daughter on Dumbo
  • On Nov 18, 2020
    Angel Asked

    We purchased tickets for specific park and date. Due to Covid increase we might not make our flight. I read that if we cancel the tickets, even though they are non- refundable we might be able to get credit to use on future visit. If so, how can we do this

    Hi Angel!

    Thanks for visiting us here at the planDisney Panel! I am sorry that you will not be able to visit the Walt Disney World Resort. Unfortunately, this pandemic has caused many of us to modify or cancel travel plans. For the most part, theme park tickets are non-refundable. However, I would recommend that you contact the Disney Reservation Center at 1 (407) 566-4985 to discuss the ticket options. They will be able to view your type of tickets and advise what can be done. I would also recommend that you also familiarize yourself with this page as it contains the most up to date information on the re-opening of the theme parks: Parks and Tickets: Know Before You Go

    Since you are sending us this question from Puerto Rico, I wanted to also let you know that the planDisney Panel is now answering questions in Spanish! Please feel free to check us out and if you have any friends or family that would like help planning their Disney vacations in their native language, send them our way as well!

    It has been a pleasure assisting you! Please feel free to send me any other questions you may have!

    ~Yael
thumbnail image for Yael

Meet the Panelist: Yael, Florida

As a native Floridian, I have experienced the Disney Parks as a child, teenager, newlywed and now a mom of three. Whether it is planning your first trip to the Walt Disney World Resort or your 100th trip, I would love to share my wonderful memories and planning tips with you! Learn More About Yael

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