• On Jun 19, 2021
    Jamie from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased my tickets before the restrictions lifted. I have young children who are not vaccinated, and therefore, do not feel comfortable going to Disneyland at this time. How do I refund my tickets?

    Hi there Jamie, and welcome to planDisney!

    As a mom of two young Mouseketeers, I completely understand wanting to postpone a trip until the little ones are just as protected as we are. We have a visit to the Disney Parks planned for later this summer and plan to spend most of our time experiencing outdoor attractions, enjoying the swimming pools at our Resort Hotel, and dining al fresco.

    Per the e-ticket terms and conditions, Disneyland Resort theme park admission is non-refundable. Fortunately, all is not lost, and the amount you paid can be applied to the purchase of future tickets when the time is right for your family to travel. Because our current situation is certainly out of the ordinary, it might be worth calling Ticket Services at (714) 781-4636 to see if anything can be done in terms of a refund.

    If you experience a brief hold when calling, check out what's new on the Disney Parks Blog or find us on social media. There's going to be a lot going on in the Disney Parks this upcoming year, and you'll definitely want to stay up to date on what's new and exciting. I'll wish upon a star that everything works out for you, Jamie. Best wishes for a safe and healthy summer, and we hope to see ya back at the Happiest Place on Earth real soon.

    Betsy
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Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World or Disneyland Resort. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

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