Radiator Springs night with Lightning McQueen and Mater
  • On Jan 10, 2024
    Sue from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets but never received a confirmation email

    Welcome to planDisney, Sue. We're so glad you found us to share your question. Your visit to the Disneyland Resort will be here before you know it and I'm thrilled to help you prepare. 

    I'm sorry to hear that you did not receive an email confirmation once you purchased your theme park tickets. Not to worry, we can take a look to make sure everything went through and find your tickets. Open the Disneyland app and tap on the "☰" in the lower right corner to open the menu. Next, tap on the "Tickets and Passes" tile to find your theme park tickets. If you still don't find them here, you may want to reach out to a friendly Cast Member at the Tickets phone line for assistance.

    Once you have your theme park tickets, you will want to make sure that you also have a theme park reservation for the day of your visit. You will find your theme park reservations in the Disneyland app by opening the menu and tapping on the "Future Plans" tile. As long as you see a confirmed theme park reservation here for the day of your visit, you're good to go.  

    There is so much magic in store for 2024 at the Disneyland Resort. It looks like your visit will be just in time for the start of the Disney California Adventure Food & Wine Festival. This is one of my favorite events at the resort and I can't wait to sample all of the delicious eats in some warmer weather. And I have to mention, Soarin' Over California (my favorite version) is also scheduled to return during the festivities. I highly recommend taking a flight on this attraction.

    Well, Sue, I hope the information I shared is helpful and that you are able to locate your theme park tickets. Here's to your best Disney day at the Happiest Place on Earth!

    Michelle 
thumbnail image for Michelle

Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest. I'm a wife and dog mom who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

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