• On Feb 8, 2021
    Jennifer from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I had purchased 3 tickets just prior to the pandemic but I don't see them. Am I looking in the wrong place?

    Howdy Jennifer!

    Welcome to planDisney!  I am so excited for you!  I know you are counting down the days until you are at the place “Dreams Come True!”  Thank you for stopping by and sharing your question with us!

    It looks like you have tickets that you purchased months ago.  When you purchased your tickets, you would have received a confirmation number.  If you have your confirmation number, you can easily link your tickets to your My Disney Experience and then make your Disney Park Pass Reservations.  Your confirmation number should be in an email from the day you purchased your tickets.  If you cannot locate your confirmation number or the email containing the confirmation number, then I recommend calling the Walt Disney World Resort.  When you call the Walt Disney World Resort, you will need to speak with a Cast Member in Guest Services to research the transaction.  Once you have your ticket confirmation number and have them linked to your My Disney Experience, you will need to make your Disney Park Pass Reservation as soon as possible.  Disney Park Pass Reservations book quickly.  You might want to check the Disney Park Pass Reservation Availability Calendar to ensure that the parks you are planning to visit are available.  I have placed several links in the above text for easy access to everything you need to get your tickets and days arranged for your visit to the Walt Disney World Resort.

    You will be visiting the Walt Disney World Resort during one of my favorite festivals!  The Taste of EPCOT International Flower & Garden Festival will be in full bloom!  This beautiful festival offers stunning topiary displays, live entertainment, yummy food, and so much more!  If you can add a visit to EPCOT during your upcoming vacation, I know you will be happy that you did!

    If you have any more questions while planning or while you are at the Walt Disney World Resort, please come back to planDisney!  We look forward to helping you with all your planning questions, Jennifer!

    See Ya Real Soon,
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Meet the Panelist: Tamela, Alabama

Howdy, y'all! I'm Tamela from Alabama and Walt Disney World has been my home away from home for over 40 years. My husband and our two sons love our Walt Disney World vacations and we love helping others with theirs. I have experienced the Walt Disney World resort as a child, teen, single adult, couple with and without babies, and beyond! I love to help plan multi-generational and large group vacations. I look forward to helping you plan your next Walt Disney World vacation. Learn More About Tamela

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