Howdy, Kylie and welcome to
planDisney. Don’t worry, you’ve got a friend in me, and I will be more than happy to help get your tickets linked.
It sounds like you may have purchased the
Disney Military Promotional Ticket. Did you already pick them up from your U.S. military base ticket office? If so, then you should have the Exchange Certificate in hand. What you will want to do first, is sign in to your
My Disney Experience account. From there select “Tickets and Passes”. If you are using the
mobile app select the “+” sign on the top right-hand corner and then select, “Link Tickets & Passes”. You will then type in the letter and number combination listed underneath the barcode on the back of the Exchange Certificate. After that, you should see your linked tickets. Be sure to assign each ticket to the correct person.
After completing all the above, you will then be able to schedule your
Theme Park Reservations. Kylie, please also be sure to pack your military ID. You will need both, the Exchange Certificates and your military ID, to verify eligibility at
Guest Relations on the day of your first visit.
I hope this helps and if you have any other questions, you know where to find us!
So long Partner,
Shantel