Disneyland- Mainstreet Station
  • On Mar 3, 2022
    Karla from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets for 5 people and while trying to reserve a day to enter the park, it said, "This park has reached its theme park reservations limit." I checked for availability and the park that I wanted was available. Do I lose all my money?

    Hey there, Karla! Thanks for stopping by planDisney with your reservation question. I'm sorry to hear that you seem to be having some issues with the reservation system and your tickets. Let's see if we can't get this all cleared up!

    I can't be certain since I'm not able to walk through your issue with you step-by-step like a Cast Member may be able to do, but I think the issue may be that you already have reservations and this is why you are getting this error. If you purchased the tickets through the Disneyland website it would have had you select the reservation dates during the check-out process. Let me walk you through the steps to see if you already have reservations booked.

    -First, head to the Disneyland website and log in to your account.

    -Hover over the "My Disneyland" tab and click on "Ticket and Reservation Details".

    -On this page, you will see a few options. Under "If you've already purchased a ticket:", click on "View My Park Reservations".

    -Now you should be on the "My Theme Park Reservations" page. Now I will be holding my breath and crossing my fingers that when you scroll down you will see the theme park ticket reservations under "Upcoming Theme Park Reservations". Did that work?!

    Now if for some reason there are not any reservations listed, scroll up just a bit and click on the "Book Theme Park Reservation" link and see if you have any success that way. If you still aren't successful in scoring those reservations, I think a call or chat with Ticket Services would be your best option. A Cast Member should be able to look closer at your tickets and figure out what the issue may be. 

    Karla, I want to thank you again for taking the time to visit us at planDisney. You are so close to experiencing the magic at The Happiest Place on Earth!


thumbnail image for Carrie

Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.