Father and son walking through BOG
  • On Nov 17, 2022
    Marisa from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have purchased tickets as part of a dance team that performed at Disney Springs in October. I was unable to use my tickets at the time. I really tried to plan around the performance, but life wouldnt allow me to make it back. How can I still use?

    Hi there, Marisa - welcome to planDisney!

    I really love to attend events that are hosted at Walt Disney World Resort - it's great to mix work with magic! My partner is the director of the dance team at our university, so we've spent quite a bit of time in Orlando for competitions.

    Marisa, Theme Park Tickets purchased as part of an event sometimes have their own unique Terms & Conditions, and for this reason, I'm not able to provide an answer about your specific tickets. Don't fret - I can definitely point you in the right direction!

    I recommend calling and speaking to a Cast Member from the Existing Tickets line to learn more about any value that your unused tickets may still hold. Before doing so, I suggest finding any documentation associated with your original purchase of the tickets just in case. It might come in handy!

    I notice that you're writing to us from Florida, and if you're in the Orlando area, another option is to pop over to the Disney Ticket Center at Disney Springs with your unused tickets to learn about what options you have. Complimentary parking is available in either the Lime or Orange Garages (the Ticket Center is near the middle), and you can do some other shopping while you're there. Plus, if you visit during the next few weeks you can enjoy the Disney Springs Christmas Tree Stroll!

    I hope this sets you on the right path, Marisa - please stop by any time you have questions for our team of panelists!

    Ryan J.
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Meet the Panelist: Ryan, Ohio

Hi, everyone! I’m Ryan from Ohio and am so happy that you’re here! By day (and most nights and weekends), I'm a business professor mentoring the next generation of leaders. In my free time I love outdoor activities and traveling with my family and friends, scarfing down ice cream, and, of course, all things Disney! I can’t wait to help your crew plan a magical Walt Disney World Resort vacation! Learn More About Ryan

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