• On Jan 23, 2018
    Taylor from PE Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I purchased tickets online and received them in an email and have linked them to the Disney Experience app. How do I exchange those for a physical Admissions card to use for FastPass and other things? (In Canada)

    Hi Taylor,

    It sounds like you are on top of planning, and becoming familiar with My Disney Experience.  That will be very helpful for your upcoming visit to Walt Disney World Resort.  

    Since you have linked your tickets on My Disney Experience, you will be able to make all of your FastPass+ selections at the 60 day mark if you are staying at a Walt Disney World Resort, or 30 day mark if you are staying offsite.  If you are staying onsite your MagicBand will be available at your resort and they will act as your Tickets at all of the Theme Parks and Resort.  If you have purchased the Canadian Resident tickets, you will need to stop at Guest Relations prior to entering a theme park to show Government Issued Identification in order to activate your tickets.  This can be done at Disney Springs or at the entrance to any of the Theme Parks.  Don't forget to bring a copy of your ticket confirmation when you visit Guest Relations.  

    If you are staying offsite and do not have a MagicBand from a prior visit to Walt Disney World Resort you will need to stop at a Guest Relations window to pick up your tickets prior to entering a Theme Park.  If they are the Canadian Resident Tickets you will need to bring Government issued Identification to activate your tickets.  Again, I would recommend bringing a copy of the confirmation number to make your pick up as efficient as possible.  

    Walt Disney World offers free Wi-Fi so you will be able to use the My Disney Experience App to stay on top of all of your FastPass+ Selections, Disney PhotoPass Images and Dining Reservations.  Together with your MagicBand or Ticket you will be all set to enjoy the magic of Walt Disney World.  


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Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

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