Pluto Topiary at Epcot International Flower & Garden Festival
  • On Mar 29, 2022
    Mary from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased my tickets online last night and haven't received a confirmation to book our park selections. How do I get this or request that so I can get started planning.

    Hi Mary,

    Welcome to planDisney and thank you for your question!

    May is such a great time to visit the Walt Disney World Resort! One quick tip, if you’re planning to go to EPCOT, make sure to plan in some extra time to visit the topiaries and food booths for the EPCOT International Flower and Garden Festival. This is one of my favorite festivals because it’s so beautiful and you can get distinct dishes that only come around this time of year.

    If you just booked your Walt Disney World Resort tickets, your email confirmation should come at any time. In my experience, it typically comes within the first day of booking. If you’re not seeing it in your email inbox, make sure to check the junk and trash folders as well just in case it was put there accidentally. Hopefully it’s in your email and you can use your confirmation number to link your tickets!

    Mary, when you booked, were you signed into your My Disney Experience account? If you were, your tickets may already be in your account! Let’s check really quick. Within the My Disney Experience mobile app, select the three lines in the lower right corner, then select the box titled “Tickets and Passes”. In this section, if you were signed in while purchasing, you may see your tickets here. If so, you should be all set to start planning!

    If you’re still having trouble finding or linking tickets via your confirmation, I suggest connecting with the Existing Tickets desk so a Cast Member can help you out. When I call, I try to do so first thing in the morning around 7:00 a.m. Eastern so I can get in queue early in the day. Once your tickets are linked remember to book your Disney Park Pass reservation next!

    I hope this “Bit By Bryanna” is helpful as you begin to plan your May vacation to the Walt Disney World Resort. If you have any other planning questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

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Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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