• On Jul 16, 2021
    Taylor brooke from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets online and when I have done this previously, they automatically linked to my account. THis time they are nowhere and the confirmation number wont let me manually link them.

    Hello Taylor Brooke,

    Thank you for bringing us your question here at planDisney. I'm happy to see you're planning your magical visit to the Walt Disney World Resort theme parks!

    I'm sorry to hear you're having an issue with viewing your theme park tickets. In the past, my experiences have been the same as your experience with theme park tickets either linking automatically or being linkable by entering a confirmation number from the ticket order.

    Typically, the two tips I would offer up in this situation are things you have already tried. I typically suggest taking a look to see if your tickets display as expected in your My Disney Experience account or in the My Disney Experience mobile app. I also typically suggest trying to link your theme park tickets to your My Disney Experience account with the ticket order confirmation number. I think the next best step is for you to give a call to the Walt Disney World ticketing team at (407)-566-4985 for assistance. You can also chat with Cast Members online for assistance.  

    I'm hopeful that the Cast Members with the ticketing team will help you get all your theme park tickets linked to your My Disney Experience account. When that's all set, you can make your theme park reservations through the Disney Park Pass system. You should then be all good to go to enjoy the magic of the Walt Disney World Resort theme parks.

    There's always so much to see, do, and experience when you visit the Walt Disney World Resort. Be sure to follow the Disney Parks Blog to hear about all the magic that is awaiting you. Be sure also to come back and visit us at planDisney with any questions you have about the plans you're making.

    Here's wishing you lots of Disney magic in your day today!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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