• On Sep 7, 2021
    Josie from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased 3 tickets but one of the people in our party is not going to be able to go. Do we have to cancel the entire reservation and then book daily reservations just for the 2 people that are still going? Also, does unused ticket expire? Thanks!

    Hello Josie,

    Are you ready to enjoy all the magic at the Disneyland Resort?

    I'm sorry to hear that one of your Mouseketeers won't be joining you when you visit "The Happiest Place on Earth," but I do hope you're looking forward to all the magic that awaits you.

    While theme park reservations cannot be modified, they can be cancelled, and new theme park reservations can be made. The good news in your case is that you can choose to cancel theme park reservations for specific Guests on the reservation.

    When you visit your "My Theme Park Reservations" information in your Disneyland Resort account, you should see your theme park reservations and you should see the date for which you want to cancel the reservation. When you choose to cancel the theme park reservation, you'll be prompted to select the Guest or Guests for whom you wish to cancel the reservation. 

    Theme park tickets for the Disneyland Resort do have expiration dates that vary depending on the type of ticket. Just as a way of example, a 1-Day theme park ticket purchased today would be valid until December 30, 2022. A multi-day ticket purchased today would be valid until January 12, 2023, or until 13 days after the ticket is used for a day of admission, depending on which of these dates comes first.

    One other quick note I can share is that if the theme park ticket does go unused and does expire, the price you paid for the ticket can typically get applied towards the purchase of a new theme park ticket. 

    I hope this information is helpful, Josie. If you have additional questions about the specifics of the theme park tickets you purchased, or want to check on the expiration date details for your tickets, you can reach out to the Disneyland Resort Ticket Services team by calling them at (714) 781-4636.

    Here's wishing you lots of Disney magic in your day today!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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