• On Nov 30, 2020
    Jacob from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased 2 tickets with one email/account, but realized that my magic bands are assigned to a different (unused) email/account. How can I combine the two accounts? Thank you.

    Hi there, Jacob! Welcome to planDisney! I’m so glad to be the first to welcome you here and have a chance to chat with you about your upcoming trip to Walt Disney World. You must be so excited that it is just right around the corner! 

    MagicBands are an important piece of any Disney vacation. They give you the ability to walk out the door (hopefully of your Disney Resort Hotel room!) to set off about your adventures with not much more than some flair around your wrist! As you’ve described, you definitely would need your MagicBands of choice linked to the same My Disney Experience account as your Park Tickets and other reservations, and also associated with the appropriate Guest(s) before your departure. To help with your request, you can contact Disney’s Internet Help Desk at 407-939-4357, 7 a.m.-11 p.m. (Eastern Time) seven days a week. The Cast Members at the Help Desk will certainly be able to sprinkle a bit of pixie dust to link everything up the right way! Please have your MagicBands handy if possible in case they need any information found on them. 

    Jacob, did you know that the My Disney Experience Mobile App puts your account right at your fingertips? This will allow you to see current wait times at the Theme Parks, utilize services such as Mobile Dine Check-In and Mobile Ordering, and so much more! A mobile device plus a Magic Band may be all you need for a day of Disney Magic! Before your trip, please visit the Experience Updates pages to see more details about all the newest policies and procedures Disney currently has in place to protect the health and safety of all its Guests and Cast Members. Also, know that we are here for you throughout each step of the planning process, so please come back anytime we can be of service again!

    See ya real soon & safe travels!

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Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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