Dad and Child
  • On Feb 8, 2021
    Jeffery from FL Asked

    When I purchased our tickets it did not give me an option other than mail or will call. I already purchased magic bands and they are linked to our account. The email said I have to go to will call to pick up the tickets. Is there a way to get the ticket

    Welcome to planDisney, Jeffery!

    Your countdown to the magic has already begun! In just a few days, you will be making new memories at the Walt Disney World Resort!

    One of the reasons why I love MagicBands is that they can be used to enter theme parks and water parks with valid admission. It seems to me you are all set – if both valid tickets and MagicBands have been linked to each person in your travel party, all you have to do is go straight to the parks. If there are any issues, stop by Guest Relations for assistance. You will only need to stop by a will-call window for physical tickets if someone does not have a MagicBand. In this case, be sure to bring the ticket confirmation e-mail sent to you along with a valid government-issued photo ID (I also like bringing the credit card used at the time of purchase). Another option is visiting the Disney Ticket Center at Disney Springs before heading to the parks.

    Besides giving access to theme parks and water parks, MagicBands also connect Disney PhotoPass content to My Disney Experience, and Guests staying at a Disney Resort hotel can use them to unlock the door of their hotel room, and charge food and merchandise purchases to their resort account during their stay.

    planDisney tip: Be sure your MagicBands are active before using them. Sign in to My Disney Experience, visit My MagicBands and Cards, and check your MagicBand status under Manage MagicBands and Cards.

    Thank you for bringing a question to planDisney, Jeffery! I hope this helps you while planning and that you have a magical visit!

    Best Disney wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian university professor and sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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