• On May 27, 2021
    Esmeralda from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have purchased my tickets but it will not allow Me to do the theme park reservation.

    Hi Esmeralda,

    Welcome to planDisney! I am delighted to hEAR that you are planning an adventure to the Disneyland Resort!

    First let me say that I am sorry you are having difficulty making a theme park reservation. If you have not done so already, check the theme park reservation availability calendar. As of now, on the date that you have indicated as your arrival day, Disney California Adventure Park is available as the starting park. 

    It may be that you have not yet linked that ticket in your online account. Once that ticket is correctly linked, you should be able to log into that account and click on My Disneyland, Ticket and Reservation Details, and then you should see the prompt to make theme park reservations. Valid admission must be linked to make park reservations. If your ticket is correctly linked and you still cannot make park reservations, I suggest that you contact a Cast Member in Website Support by phone. They can take a look at your online account to see what the problem might be.

    As you continue to plan, I do hope you have considered a few advanced dining reservations. Although you can also take advantage of Mobile Food & Beverage Ordering, advanced dining reservations give my family a chance to take a break and retell the tales of our adventures up until that point in the day. While dining, we also talk about our plans for the remainder of the day.

    If you are traveling with other family or friends, I do hope you've thought about matching gear in the parks. My family loves to wear matching t-shirts. If you go this route, just double-check to make sure everyone has actually packed the matching t-shirts!

    Esmeralda, I am so excited for your upcoming visit! Get that ticket linked properly and make that park reservation. The Happiest Place on Earth is waiting for you!

    Magic and memories,
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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