• On May 12, 2021
    Seana from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased 9 tickets this morning. 2 people can't make our reservation dates. Am I able to change names or date

    Hello, Seana, and welcome to planDisney.

    Oh Boy! I’m so happy to hear that you’ve already purchased your tickets and scheduled your Theme Park Reservations. You’re one step closer to visiting The Happiest Place on Earth. Now comes the hard part, waiting for your arrival date.

    What does your family do to prepare for a Magical visit? My family usually partakes in some sort of fun countdown. Then I get carried away planning all our outfits for the trip. Honestly, just having a trip booked is enough for me.

    Hakuna Matata, Seana! I recommend giving the Ticket Service line a call. A Cast Member there will be more than happy to help take care of this for you. Once the tickets have been reassigned, to the correct people, you should be all set and ready to go. Of course, depending on the tier of ticket you purchased, you can also just cancel the reservations for the 2 people who cannot visit, and reschedule their tickets for a later date. Just check the Theme Park Reservation Availability calendar before making the switch.

    Let us know if there’s anything else we can help you with. I can’t wait to hear all about your trip. Have a Magical time, Seana!

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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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