EPCOT Disney 100; new lights; stars; ball
  • On Sep 17, 2023
    Tia from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets for my M.I.L along with my husband and I. She was not expecting her body to react to the heat in Florida but it became a reason (prior medical) she could not attend. Her tickets to the park were never used. What can we do now?

    Hi Tia! Welcome to planDisney.

    Gawrsh! I am so sorry your Mother-in-law missed out on The World's Most Magical Place on Earth. I sure hope your family enjoyed time together and experienced the new attractions like TRON Lightcycle / Run Presented by Enterprise® at Magic Kingdom Park.

    Theme Park Tickets are nonrefundable and nontransferable, but you do have options for your unused and most likely expired ticket for a future visit. First, most tickets are eligible to change the date. Under "Tickets and Passes" in the My Disney Experience Mobile App, locate your ticket and select to see if you can modify your date. Also, the value of any unused ticket can be applied towards the purchase of a future ticket. And lastly, an unused ticket can be reassigned to another person. Whichever option you choose, it may be beneficial to give the Existing Tickets Help Center a call. Alternatively, stop by any ticket booth or the Disney Ticket Center at Disney Springs for help.

    I hope your family makes it back to House of the Mouse to experience some of the exciting new shows and entertainment announced at D23 for EPCOT. Figment is now meeting guests at ImageWorks. Starting December 5, 2023, a new nighttime spectacular "Luminous the Symphony of Us" will debut. Finally, sometime in December, The World Celebration neighborhood will open.

    Keeping it Magical,
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Meet the Panelist: Cindy, Louisiana

Hey Guys, I'm Cindy (not the one from the castle) but a simple girl from Louisiana. I'm ready to help you navigate all things Walt Disney World Resort. Especially, if you love EPCOT festivals, adult trips, girls weekend getaways and my favorite runDisney weekends. So send me your questions, I'm here to help. Learn More About Cindy

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