• On Oct 17, 2021
    Natalie from WI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets in March 2020. I never received a refund. Are these tickets still good?

    Howdy Natalie!

    Welcome to planDisney!  Thank you for sharing your question with us!

    It looks like you are planning your vacation to “The Most Magical Place on Earth” soon!  Since theme park tickets are non-refundable, I have great news for you!  As long as you have wholly unused theme park tickets, then you will be able to call the Walt Disney World Resort and have your theme park ticket dates modified.  Once you contact the Walt Disney World Resort, a Cast Member will need your theme park ticket ID Code, and they will be able to change your dates, and you can settle any price differences at that time.  

    While you are on the call with the Cast Member, please take a moment to link your theme park tickets to your My Disney Experience.  By doing this, if there is any difficulty, the Cast Member will assist you further.  After you have your theme parks linked into your My Disney Experience, now it is time to make your Disney Park Pass Reservations.  Check the Disney Park Pass Availability Calendar to ensure that your theme park dates are available for the theme parks you plan to visit each day.

    As you continue to plan your vacation, check the Disney Parks Blog to stay informed of everything to see and do during your visit to Neverland!  If you have any more questions, please come back to planDisney!  We look forward to helping you with all your planning questions to make your vacation unforgettable, Natalie!

    See Ya Real Soon,
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Meet the Panelist: Tamela, Alabama

Howdy, y'all! I'm Tamela from Alabama and Walt Disney World has been my home away from home for over 40 years. My husband and our two sons love our Walt Disney World vacations and we love helping others with theirs. I have experienced the Walt Disney World resort as a child, teen, single adult, couple with and without babies, and beyond! I love to help plan multi-generational and large group vacations. I look forward to helping you plan your next Walt Disney World vacation. Learn More About Tamela

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