Couple on Main Street, U.S.A.
  • On Apr 25, 2021
    Michelle from WA Asked

    I have purchased our tickets and made our reservations to the parks. We are staying offsite. Can we use the confirmation email to enter the park or do we need to go to guest relations before we go to the park to get a card to enter the park.

    Hello Michelle!

    Welcome to planDisney with an excellent question. You must be so excited about your upcoming Walt Disney World Resort vacation, and I cannot wait for you to enjoy all the magic that is waiting for you!

    Besides ticket cards, did you know that you can use a MagicBand or your smart device to enter the theme parks with valid admission linked to your Disney account

    Even if you are not staying at a Disney Resorts Collection hotel, you are welcome to purchase a MagicBand at shopDisney.com from the comfort of your home before traveling to the Walt Disney World Resort, or upon arrival at several merchandise locations. MagicBands are fun, come in different designs, make great souvenirs and you can also use them to conveniently link Disney PhotoPass digital content to My Disney Experience.

    If you are just like me and love using your smart device to make life less complicated, I am happy to share that Guests can now use Disney MagicMobile! This new service is available for iPhone and Apple Watch users, and eligible Google Pay-enabled Android smartphones, and allows Guests to enter the theme parks and water parks by holding their device near an access point, just as they would do with a MagicBand or ticket card. After linking valid admission to your Disney account, use the My Disney Experience app to create a MagicMobile pass, add it to your digital wallet and you will be ready to head to the parks!

    You are still welcome to use a ticket card! To retrieve theme park admission, stop by will-call windows located at the entrance of all four theme parks or pay a visit to the Disney Ticket Center at Disney Springs. Remember to bring the ticket confirmation e-mail, a government-issued photo ID, and the credit card used to complete your purchase. 

    It was a pleasure answering your question, Michelle! I hope this information is helpful and that you come back to visit us here at planDisney real soon!

    Best magical wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian university professor and sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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