• On Nov 18, 2021
    Peter from MD Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased tickets and made reservations just a few days before our visit. We have a confirmation number but no card nor wristband. If the card was mailed, we'll miss it. What do we do?

    Hi, Peter! Welcome to planDisney! 

    Oh my Mickey ears! Your last-minute vacation really is last-minute! I love the spontaneity! Now that you've got everything booked and your Walt Disney World Resort trip is only a few days away, we need to make sure you don't hit any snags when it comes to hitting the theme parks. Spit-spot, there's not a moment to waste! 

    As our friends Timon and Pumbaa would say, "Hakuna Matata!" No worries, Peter. Even if you don't receive your Admission Cards in the mail, you still have plenty of options for entering the parks. You can always stop by the Guest Relations windows just outside the entrance to the first theme park of your trip with your confirmation email and pick up Admission Cards for your whole party. You'll be on your way inside before you can say "Supercalifragilisticexpialidocious!"

    But there's another method to get your tickets squared away before you even leave home! In fact, this way you won't need an actual ticket at all, because you can just use your phone! It's called Disney MagicMobile service, and it's a snap to set up. Just hop into the My Disney Experience mobile app on your phone and click on the three little horizontal lines in the bottom right corner of your screen. On the next page, click on the Disney MagicMobile tile and follow the directions to create digital passes for each member of your party. Then, save the passes to the electronic wallet on your phone. When you arrive at the parks, you can go straight to the entrance and hold your phone up to the tapstiles, and that's it! Time for the magic to begin!

    Peter, you can save multiple family members' passes to a single device if they're all linked to the same My Disney Experience account. In that case, you'd pull up each Guest's pass and swipe to scan them individually. If you have any issues, a Cast Member on hand will be happy to help you.

    I'm so excited for your last-minute adventure to begin, Peter! Thank you so much for stopping by to see us here at planDisney, and I hope this helps you have a magical Walt Disney World Resort vacation!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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