50s Prime Time Cafe; milkshake; AA; father, daughter, son
  • On Jan 14, 2024
    Martin from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets while logged in, but I can make plans with them or link them.

    Hi there Martin, wishing you a very warm Canadian welcome to planDisney!

    It's got to be nice to escape the current below-zero temperatures in Ontario for the chance to wear shorts outside under the Orlando sun on your trip coming up very soon! (To be honest, we're currently experiencing a bit of a bizarre cold spell that has seemingly scared a lot of Floridian locals from venturing outside in temperatures that for most Canadians or Elsa - wouldn't bother them anyway.)

    Based on your submission it sounds like you've been able to log into your account to purchase tickets on the Walt Disney World Resort website, but I reading what you've written I think you're trying to say that you haven't been able to make plans or link your tickets. Now here at planDisney we're happy to provide our own advice with Disney Experiences around the world but the guest Relations Cast Member I checked with recommended that troubleshooting your website access might be best left to the Cast Members who can better address what might be going on with your account. They provided a few helpful tips in the meantime that could be helpful to you:

    • Using the My Disney Experience App throughout your Walt Disney World Resort visit, you can access your Plans and map out what you want to accomplish each day while you're here. Be sure to check any confirmation emails that you may have received when purchasing your theme park tickets so that when you access Tickets and Passes you can easily scan a code or use Type ID as a way to look up and link to your account.
    • If you're staying at a Disney Resort Hotel, the folks at the Front Desk are also a good bet as you check in but I highly recommend connecting with Walt Disney World Resort Cast Members if possible on the phone or online before you make the trek down if possible.
    Hope that this helps Martin, in the meantime don't hesitate to come back to planDisney to ask again if you need to clarify anything or for any of our tips and tricks tailored to something you're looking forward to experiencing while you're here!

    Here's to starting off the year at the Most Magical Place on Earth!
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Meet the Panelist: Prince, Ontario

Hello, Bonjour, Aloha and Ahoy there! As a performer and world explorer who's been to all of the Disney theme parks around the globe, I'm always happy to provide my best adventuring advice and knowledge to navigate your way to all of the greatest snacks, attractions and entertainment on land and at sea. Find me featured on the planDisney Podcast and on the Disney Parks Blog, discussing Disney Eats at festivals and beyond, holiday events at Walt Disney World Resort and planning my Disney Fairy Tale Wedding! Learn More About Prince

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