large family coming out of Cinderella Castle; multigenerational; boys
  • On Mar 17, 2025
    Kelsey from AR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased tickets for our large party but will all end up entering the park at different times that day. Does the entire party need to be present at guest services to get our park access cards?

    Welcome to planDisney Kelsey! Thanks for stopping by with your question. How exciting that you’re planning a visit to Walt Disney World Resort with a large group! With so much magic to experience, it’s great that you’re thinking ahead about the logistics of park entry. I’d be happy to help clarify how your party can pick up their park access cards!

    To share plans with everyone in your party, I would highly suggest that they create their own My Disney Experience account, if they haven't already, then adding them to your Friends & Family list. I would next suggest connecting your account to everyone in your party on their own devices. This will allow you to manage all your plans from your own account while still being able to share reservation plans and tickets with your party. They will be able to see all plans, including Walt Disney World Theme Park Ticket.

    Once you’re linked, visit the “My Tickets and Passes” section in the My Disney Experience app, select the tickets, and look for the option to “Reassign Ticket.” From there, choose a name from the list, and the ticket will move to their account. If you need further help, the Guest Services team is always available to assist!

    If connecting through the app isn’t an option, please keep in mind that if the tickets were purchased separately from your resort stay, the original purchaser and the credit card used for the transaction must be present to pick them up in person. However, if the tickets were booked as part of a vacation package, the lead guest on the reservation can retrieve them for everyone at the front desk of their resort.

    I hope this helps you link your tickets and make planning your Walt Disney World Resort vacation even more magical! If you have any other questions, feel free to reach out to me directly. Wishing you a fantastic trip filled with unforgettable memories!

    Kay
thumbnail image for Kay

Meet the Panelist: Kay, New York

Hiya Pals! I’m Kay from beautiful Upstate New York. I’m a wife and mom to three beautiful musketeers. We are avid Disney fans and consider Walt Disney World our second home. We got married at Disney and have celebrated many milestones there and I cannot wait to help you plan your magical vacation! Learn More About Kay

Related Video

  • thumbnail image for Tips for Traveling as a Big Family

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.