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  • On Mar 20, 2021
    Morgan from GA Asked

    I purchased tickets for June 2020 and the work was closed. I’m now booking for Oct 2021 but it says my tickets expire before that. How do I exchange them for tickets that will be valid in Oct 2021?

    Hi there Morgan! Welcome to planDisney. Thanks for sending your question to us, and I'd be happy to assist you with your tickets. 

    2020 was quite a year, wasn't it? It felt like it was conjured up by the Disney Villains, and I'm glad that our heroes have stepped in and started to bring some normalcy back into our lives. For my family, our Disney vacations have been more important lately than ever, and I'm so glad you were able to reschedule your stay. 

    To modify the date of your tickets, you'll need to use the web version of My Disney Experience. Once you're in your account, click on "My Plans" and then "Tickets & Memory Maker." Find the tickets you would like to change and select the "Modify" option on the right. From here you will be able to choose a new start date for your tickets and pay any increases in price that may result from the new date. Should you encounter any problems, give the friendly folks at Disney a call at (407) 566-4985

    I hope this works out for you, Morgan. Don't forget to make those Disney Park Pass reservations for your new dates as soon as possible. October is going to be an incredible month to visit the Most Magical Place on Earth, as the 50th-anniversary celebration will just be getting underway. Be sure to follow the Disney Parks Blog and check out planDisney on social media for news and in the park updates. From the opening of Remy's Ratatouille Adventure in EPCOT to special anniversary events, we'll be covering it all, and you won't want to miss it. Thanks again for coming to see us, and have a great, big, beautiful tomorrow!

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Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

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