• On Mar 18, 2021
    Carla from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased 4 tickets in January 2020. The park closed the week before our reservation date in March 2020 due to COVID. Are my tickets still valid since the park was closed when the original expiration date passed? Also, how can I set up a new reservation?

    Hey Carla!

    Welcome to planDisney!

    I’m so sorry to hear that you were not able to use your tickets last March. The good news is that we're just about a month away from the reopening of Disneyland Park and Disney California Adventure Park. Soon we’ll be able to enjoy the Magic of the parks again and race down Route 66 on Radiator Springs Racers or grab an ice cream and head down Main Street U.S.A. 

    Most tickets that recently expired have been extended through December 16, 2021. Without seeing your tickets, it’s hard to tell if yours have been extended. Check the list to see if your tickets fall into one of these categories. If you’re still unsure, you can always call Ticket Services and they’ll be happy to check them for you. Remember, if for some reason your tickets were not part of the ones that were extended, you can apply the paid value of your current tickets toward the purchase of new tickets.

    Theme park reservations will be required to enter Disneyland Park and Disney California Adventure Park. The final details are being worked on and once they’re finished they’ll head over to Mickey’s desk for approval. Be on the lookout on the Disney Parks Blog for how to use your tickets to set up a reservation once that becomes available. 

    Well Carla, feel free to come back for assistance once more information is released.

    Remember, always believe in the Magic!

    Andres
thumbnail image for Andres

Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop like a pro! Learn More About Andres

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.