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  • On Nov 14, 2022
    Stefanie from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased 11 tickets to include 4 families. How can a member from each family transfer their tickets to their mobile app?

    Hey there, Stefanie! It sounds like you are about to kick off a very exciting and big visit to Disneyland Resort so very soon. We are glad you've stopped by planDisney to ask us your question.

    I would love to walk you through how I've handled tickets and going with a large group to Disneyland Resort in the past. The best way for each family and Guest to be able to have easy access to their tickets is for each family to create a Disney account if they have not already. Then they will be able to download the Disneyland app and log in to their account. Once they are logged in, you can give each family their Ticket ID numbers. They will link these to their own account in the Ticket and Passes section of the Disneyland app. 

    Now, each family member who has a phone can download the Disneyland app and log in to the family's Disney account. This is what our family does in the parks. We have one account with all of our tickets on it and my husband, my kids, and I all can log in and access what we need. I love that I can make a mobile order purchase for one of my teens and they can use their phone to go pick it up when it's ready. They also then have access to their Disney Genie+ Lightning Lane selections if we split up. The Disneyland app really makes things so much easier in the parks with all of the features.

    If someone doesn't want to download the app, you can always screenshot their digital ticket in the app and they can save that picture on their phone or screensaver to scan into the parks if the ticket is all they need.

    Stefanie, I hope this helps get your group sorted out and ready to enjoy some fun in the parks this week. See you real soon!

    Carrie
thumbnail image for Carrie

Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

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