Hello there Jody! Thanks for bringing your great question to planDisney!
I am so sorry you're having trouble with preparations for your trip, especially with your theme park tickets! The
Australian Disneyland site recommends that you work with a local travel agent to help finalize all of the details for your upcoming trip. I'm sure a local travel agent who specializes in trips to the Disneyland Resort can assist with your specific question.
I also wanted to mention that if you have your
theme park tickets already, you'll also want to book your
theme park reservations! You'll need a valid theme park ticket and theme park reservation for each day that you'll want to visit Disneyland Park or Disney California Adventure Park. You may also want to explore
Park Hopper tickets so you can visit both parks in one day! The parks are in such close proximity to each other, we love to park hop since it just takes a few minutes to walk to the other park entrance.
It looks like you'll also be visiting during
Halloween Time! There will be so many fun activities to explore such as the Halloween Screams nighttime spectacular and the Main Street Pumpkin Festival. We always love to take a family photo in front of the giant Mickey pumpkin!
I hope you're able to connect with a travel agent for assistance soon, Jody! Please
come back to planDisney if we can help with any other recommendations before your trip.
Have a magical day!
Melissa