Star Wars Galaxy's Edge Family Walking Storm Troopers
  • On Mar 14, 2022
    Anne from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, i just purchased tickets for Hollywood Studios in April. I want to add Genie+ to this reservation but the system won't allow that. What do you recommend? thank you

    Greetings, Anne!

    Welcome to planDisney! I am so excited to hear that you will be visiting Disney's Hollywood Studios this spring. There is so much magic happening in this park right now! Whether you are seeking an adventure in Batuu located in Star Wars: Galaxy's Edge or hoping to take a wild ride on Slinky Dog Dash, you are sure to have an incredible time! Adding Genie+ is an excellent idea because there is so much to experience in this park.

    You can easily add the great new feature, Genie+ to your existing theme park tickets in just a few steps. If you would like to add this service before you arrive you can do so through My Disney Experience. To complete the purchase on the Walt Disney World website, log in to your My Disney Experience account and select the My Plans option from the drop-down menu. This page will show Daily Itinerary and Tickets & Memory Maker. Select the Tickets & Memory Maker option. Locate the ticket or tickets that you would like to change and select the Change Ticket option. This will give you the ability to add the service in just a few moments. No magic lamp is required. 

    Adding Genie+ through The My Disney Experience app is a similar process. Tap the three bars at the bottom of the screen. Select the My Genie Day tile to get started. Then choose the bright purple banner titled Get Genie+ for today. Follow the remaining prompts to add this service to your theme park tickets. 

    When purchasing Genie+ in advance it is important to note that you must add the service to every day of multi-day tickets. If you have tickets for multiple days and only want the service for a specific day, you can add Genie+ through the My Disney Experience app on the day that you will be using the ticket. 

    If you are still not able to add the service, I recommend speaking to a friendly Cast Member by phone with existing tickets. They will be able to help you modify the existing tickets so that you are able to enjoy the benefits of Genie+ including Lightning Lane access and unique Disney PhotoPass lenses. 

    I hope you have an amazing adventure!
    We'll see ya real soon!
    Tammy 
thumbnail image for Tammy

Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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