Hi Amanda, and welcome to planDisney!
I have to admit that I made it challenging to understand prior to using the
Disney Genie+ Service for the first time. As my first theme park day arrived, I realized I was panicking for nothing, and it is a service I can not imagine visiting Walt Disney World Resort without. I can tell you; you will not be disappointed once you get the chance to use it. As a Disney Resort guest, you can make your first Disney Genie+ selection as early as 7:00 AM EST each day of your theme park visits. Unfortunately, you can not make those selections prior to your arrival, but I assure you, the system is easy to maneuver even when used the same day.
Please ensure your theme park tickets are linked to your
My Disney Experience account and be sure to update your
Family & Friends list if necessary.
Congratulations on your upcoming
Walt Disney World Resort vacation; we are here to help you plan your visit if you need us.
Have a magical vacation!
Raquel