large family coming out of Cinderella Castle
  • On Mar 9, 2022
    Daniel from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased 8 tickets with Genie + for my family through Shades of Green ad reserved our visit to Disneyworld (Orlando) on April 16, 2022. I already received my tickets (cards). I want to upgrade them to include Lightning Pass. How do I do it? I tried ca

    Hi Daniel, welcome to planDisney!

    Your Walt Disney World Resort vacation is just around the riverbend. The magic meter is off the charts during The World's Most Magical Celebration. Be sure to experience the two new nighttime spectaculars that debuted as part of the 50th Anniversary Celebration: Disney Enchantment at Magic Kingdom park and Harmonious at EPCOT. 

    Thanks for helping me help you by sharing that you've already purchased tickets with Disney Genie+ service. Valid admission and park pass reservations are currently required for each park day. If you haven't already done so, be sure to link your tickets to your My Disney Experience account, confirm park dates on the Theme Park Availability Calendar, and make a park pass reservation for each member of your party over the age of three on each park day. You'll also want to make sure all members of your party are connected as Family and Friends in My Disney Experience, which will streamline the process of booking Genie+ Lightning Lane attractions and making Individual Lightning Lane purchases. That's right, there are two different ways to access Lightning Lanes. Time to dig a little deeper.

    The Disney Genie+ service you purchased with your tickets allows you to book the next available arrival time at over 40 attractions throughout the four theme parks; no upgrade is required. These are known as Genie+ Lightning Lane attractions. You can book your first Genie+ Lightning Lane attraction at 7:00 a.m. on your first park day. I recommend one member of your party be on the Tip Board in the My Disney Experience mobile app (three small lines at the bottom right of the app's home screen --> Tip Board), ready to book your party's first Lightning Lane attraction at 7:00 a.m. on the dot. They will do this by selecting the appropriate park at the top of the Tip Board and scrolling to the desired attraction. Next, click "Book Experience," which appears in blue letters to the right of the box under the attraction name that says "LL Disney Genie+" along with an arrival time. One member of your party can book a Genie+ Lighting Lane attraction for all eight members of your party, as long as everyone is connected as Family and Friends with valid admission and a park pass reservation.     

    A separate, Individual Lightning Lane purchase must be made à la carte for certain rides at each park. These rides do not appear on the Genie+ Lightning Lane attraction list and are currently Seven Dwarfs Mine Train at Magic Kingdom park, Star Wars: Rise of the Resistance at Disney's Hollywood Studios, Avatar Flight of Passage at Disney's Animal Kingdom park, and Remy's Ratatouille Adventure at EPCOT. Guests staying at a Disney Resorts Collection hotel, as well as Shades of Green, can make this purchase at 7:00 a.m. in the My Disney Experience mobile app. All other Guests can book at park opening. To make an Individual Lightning Lane purchase, scroll to the attraction in your Tip Board and look for the "LL Individual Lightning Lane" box.

    Plan magic; planDisney.

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Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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