Friends at Roundup Rodeo BBQ; cheers; dressed to theme
  • On Oct 15, 2024
    Joshua from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Purchased tickets for friends. We are trying to link the ticket to her account and it's saying INVALID ID but the tickets are valid

    Hi Joshua,

    Welcome to planDisney!

    How wonderful of you to purchase tickets to the Walt Disney World® Resort for your friends! It sounds like you are having difficulty linking theme park tickets in My Disney Experience. If you purchased the tickets from a third-party site, you might not have the right confirmation number, and you may need to contact the vendor. Also, if you were trying to link the tickets through the My Disney Experience Mobile App, be sure you have also tried linking those tickets through the website. Once you log into My Disney Experience, click on My Plans, then click on the plus sign to add more plans, and click on Link Reservations and Purchases. 

    If you still are unable to link those tickets, call to speak with a cast member in Existing Tickets. They should be able to assist you with getting them linked! Once your tickets are linked, I do have a few additional suggestions. Check the park hours to be sure you know the opening and closing times of the parks during the dates of your visit. We usually plan our park days with the park hours in mind paying special attention to the times for the Happily Ever After fireworks show at Magic Kingdom and Luminous The Symphony of Us fireworks show at EPCOT.

    Joshua, make sure everyone in your group has downloaded the My Disney Experience Mobile App. Remember to make a few advanced dining reservations. And, when you arrive, when possible, use the Mobile Dine Check-in feature in the app to check-in for dining reservations. Finally, use Mobile Food and Beverage Ordering when you do not have advanced dining reservations. Finalize those plans and let the countdown begin!

    Magic and memories,
    Donyell

thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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