Disney 100 DCA; trolly; night
  • On Oct 24, 2023
    Annette from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have purchased tickets form myself and my adult family. I am trying to now make park reservations, I am confused if all the tickets will be linked to my account or will the others be able to access them on their phones also and use the Genie+ service?

    Hey there, Annette!

    Welcome to planDisney and thanks for stopping by with your question! I'm a big tech geek, so I love all the advances we've seen with the Disneyland Mobile App but I totally understand that there's a learning curve to it. I'd be happy to help you out before you visit with your family!

    If you purchased your Disneyland Resort Theme Park Tickets through the Disneyland website, then they will all be on your account. Reservations should also have been for you as part of the Checkout process unless you purchased through a third party. You can check this through the Ticket and Reservation Details page. If you see your reservations there, then you're all set! If you don't, then you'll need to link those tickets to your account and then make your reservations.

    To answer your question about allowing your family to access their tickets, you'll need to link their tickets to their account first. Make sure that everyone has downloaded the Disneyland Mobile App to their smartphones. Once they open the App, press the "☰" Features Menu button at the bottom and then have them scroll down to "Link to Account." Select that and they will then be able to use their phone's camera to scan their ticket and link it to their account. You will need to bring up their tickets on your phone for them to scan. 

    Once you share and link everyone's tickets to their account, they will then have access to them on their phones through the App and they will also be able to make Lightning Lane reservations through Genie+ on the day of your visit. I know it sounds confusing but it's pretty intuitive and I know that you and your family will be navigating through the Parks like pros in no time!

    I hope that was helpful for you, Annette, and that you're able to use my tips. If you have any more questions leading up to your visit, please reach out to us again. You're always welcome at planDisney! Until next time!

    Wishing You a Great, Big, Beautiful Tomorrow!
    -Al
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Meet the Panelist: Al, California

Ahoy there from the heart of Steinbeck Country in central California! I've been visiting the Disneyland Resort since childhood and fell in love with the sense of absolute immersion that the Imagineers have achieved. My favorite attraction is Pirates of the Caribbean because where else can you go from a California day to an evening boat ride in the bayou with "salty old pirates"? I'm a veterinarian and an all-around Disney geek and enthusiast. I'd love to help you plan your next Disneyland trip! Learn More About Al

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