• On Apr 18, 2021
    Christopher from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets and when I filled out the names the system glitched and duplicated one of the last names. Will this be an issue if the last name doesnt match? How can I fix this?

    Hi Christopher, 

    Welcome to planDisney and thank you for taking the time to send us your question.  I am so excited to hear that you have purchased your Theme Park Tickets, you are so close to getting back to the Happiest Place on Earth when it reopens in a few short days!

    I am sorry you are having issues with assigning your Theme Park Tickets.  Your best bet is to call Ticket Services at (714) 781-4636 and speak to a Cast Member who will be able to properly assign your Theme Park Tickets for you.  Please keep in mind that since the reopening of Disneyland Resort is in a few short days, many guests are trying to speak with Cast Members, so wait times may be longer than usual.  

    Once your Theme Park Tickets have been properly linked, I highly recommend making your Theme Park Reservations. Currently, Theme Park Reservations are available up until June 28, 2021, and more dates will be released on a rolling basis.  Guests are required to have both a valid Theme Park Ticket as well as a Theme Park Reservation for every day you visit a Theme Park and since capacity is limited, I would try to make your Reservations as soon as possible.  

    I hope you will be able to get your Theme Park Tickets sorted out, Christopher.  Please come back to planDisney if you have any other questions, we are always happy to help.


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Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

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