Girl at Disneyworld
  • On Mar 12, 2022
    Kaileigh from WI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased our tickets a few weeks ago. After doing some research, I’m interested in Genie plus to have the lightning lane service. How can I add that to a purchased ticket?

    Hiya Kaileigh,

    Welcome to planDisney! We love helping Guests like you plan their vacations to the Most Magical Place on Earth. Disney Genie and Genie+ is the best way to get “one jump ahead” of having an incredible vacation. Adding on Genie+ will open up a “whole new world” for you and your family during your October visit.

    Before I share the steps for adding on Genie+, don’t forget that when you purchase Genie+ before a trip, you must buy it for the entire trip. If you just want to purchase Genie+ for one day or a specific theme park, you will have to wait until midnight before your Theme park day.

    Adding Genie+ using the My Disney Experience mobile app is as easy as Genie granting a wish. But first:

    1. Ensure that your Theme Park tickets are linked to your My Disney Experience account.
    2. Ensure that everyone in your family/group is linked under your Family and Friends list.

    Next, open up your My Disney Experience mobile app on your device. Click the three horizontal lines in the bottom right-hand corner and select “Tickets and Passes.” Scroll until you find the ticket you would like to add on Genie+ and select “Change Ticket” to purchase Genie+.

    I hope you can get Genie+ added to your October Theme Park tickets. If you still need additional help with Genie services, feel free to reach out to a Cast Member at 407-939-5277. They can help with any technical issues that arise.

    Happy Planning,

    Ashley F.
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Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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