Hiya Kaileigh,
Welcome to planDisney! We love helping Guests like you plan their vacations to the Most Magical Place on Earth.
Disney Genie and Genie+ is the best way to get “one jump ahead” of having an incredible vacation. Adding on Genie+ will open up a “whole new world” for you and your family during your October visit.
Before I share the steps for adding on Genie+, don’t forget that when you purchase Genie+ before a trip, you must buy it for the entire trip. If you just want to purchase Genie+ for one day or a specific theme park, you will have to wait until midnight before your Theme park day.
Adding Genie+ using the
My Disney Experience mobile app is as easy as Genie granting a wish. But first:
1. Ensure that your Theme Park tickets are linked to your My Disney Experience account.
2. Ensure that everyone in your family/group is linked under your
Family and Friends list.
Next, open up your My Disney Experience mobile app on your device. Click the three horizontal lines in the bottom right-hand corner and select “Tickets and Passes.” Scroll until you find the ticket you would like to add on Genie+ and select “Change Ticket” to purchase Genie+.
I hope you can get Genie+ added to your October Theme Park tickets. If you still need additional help with Genie services, feel free to reach out to a Cast Member at 407-939-5277. They can help with any technical issues that arise.
Happy Planning,
Ashley F.