• On Feb 15, 2021
    Sara from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have purchased tickets for the 27th of Feb and have a confirmation number but the link I was given to reserve the theme park isn't working. How do I reserve my tickets?

    Hey there, Sara!

    It's great to see that your Walt Disney World Resort vacation is coming up! I can imagine you're getting ready for all the fun that awaits you.

    You've purchased your theme park admission for your visit to Walt Disney World Resort, so you're off to a great start. Now the next step is to make your theme park reservations using the Disney Park Pass system. Before you make your theme park reservations, you can check out the Theme Park Reservation Availability calendar just to make sure that there is availability for the theme park you want to visit on the day you want to visit.

    To make your theme park reservations, you can go to the Disney Park Pass system on the Walt Disney World Resort website. When you choose "Make a Park  Reservation," you'll be prompted to sign in to your Disney account if you're not already signed in. Your first step will be to choose who from your vacationing party will be joining you in your theme park visit. Your next step is to select a date from the interactive calendar, and then select one of the four theme parks. In the event that there are no more Disney Park Pass selections available for that theme park for that day, you'll see a message asking you to choose a different park or a different date. If there are Disney Park Pass selections available, you'll be prompted to review and confirm your selection. After you have finished making your theme park reservations, you can see the reservations displayed in the "My Plans" area of your My Disney Experience account.

    You can also make theme park reservations using the My Disney Experience mobile app. Simply follow the prompts on the home screen of the app, or tap the plus sign icon in the app's menu and then tap "Make a Park Reservation."

    For additional help, you can reach out to the Walt Disney World Resort Internet Help Desk team at (407) 939-7765. 

    Sara, I hope this helps you with the information you need to make your theme park reservations for Walt Disney World Resort. 

    Here's wishing you all the fun and all the magic for your days playing in the Walt Disney World Resort theme parks.

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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