Sleeping Beauty Castle; quarter view; day; bridge; flowers
  • On Jan 5, 2025
    Annalee from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets for our family but am unable to join them. How do I transfer the reservations and tickets to their accounts?

    Hi Annalee!

    Welcome to planDisney! I'm so sorry to hear that you will have to put a pin in the magic for yourself, but I'm happy to get your family all set and ready to go for their visit. The good news is that you won't have to jump through a lot of hoops to transfer tickets and reservations to another family member. Before we can Bibbidi Bobbidi Boo those tickets over to another Guest, they will need to create an account on the Disneyland website and download the Disneyland Mobile App

    The next step would be to link the tickets that you are currently holding in your account to their account. You can link to more than one Guest if there are a few family members you would like to have this information as long as they have an account and the app. There are a few ways to do this, and they all start by navigating to "Tickets & Passes" within the app by clicking the "three lines" in the bottom right-hand corner. From here, you will be able to see all of your tickets by scrolling right and left. This is where you will want to stay while your family member clicks the "+" in the top right-hand corner to access "Link Tickets & Passes".

    If you are physically with the Guest you are transferring to, have them select "Camera" on their smart phone and then scan the barcode for each ticket from your phone. If you are not physically together, make note of each ticket's ID number which is located just under the barcode. The Guest will select "Type ID" where they can manually enter the ticket ID numbers individually. The good news is that theme park reservations are attached to the tickets, so you don't need to make any separate adjustments for them to transfer.  Once complete, have your family member go to the "Tickets & Passes" section and double check that all of the tickets are there. If so, you are good to go!

    I know how hard it can be to put a pause on that pixie dust, Annalee. I'm happy to let you know that there is generally a long window within which theme park tickets are valid before they expire. Even if you aren't able to find your way back to the magic before the expiration, you can put the value of a wholly, unused ticket towards the purchase of a new ticket provided it is of equal or greater value than the original, so the magic never fully burns out.

    I sure hope this was helpful, Annalee. If you have any more questions, feel free to come back to see us real soon here at planDisney.

    Magic awaits,
    Tara

thumbnail image for Tara

Meet the Panelist: Tara, Pennsylvania

Hello from Philly! Disney Parks have been my heart and soul since my 3-year old feet first hit Main Street, U.S.A. Nothing compares to the burst of pure joy, nostalgia and magic that I feel EVERY time I enter the gates! I love planning Disney vacations and have been known to convert a non-believer or two in one magical afternoon. Whether it's park days with friends, multi-generational trips, toddling around with kids or flying solo, I'm ready to help you personalize the magic at the Happiest Place On Earth! Learn More About Tara

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