Disneyland Main Street
  • On Jan 14, 2022
    Tiffany from MB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets that have expired (we were unable to travel due to covid) How can I use that credit towards purchasing NEW tickets?

    Hi Tiffany!

    Welcome to planDisney! Thank you for sending this question to us hEAR!

    Oh dear, I'm so sorry that you're having a bit of ticket trouble. But I'm even more sorry that you had to cancel your initial visit to Mickey's house! The good news is that wholly unused Disneyland Resort Theme Park Admission Tickets do retain the value of what you paid that can be applied towards future ticket purchases. It can be tricky to get this done, especially when you don't live near Walt's original theme park. These tickets can be exchanged in person at the Ticket Booths that are in The Esplanade area between the entrances of Disneyland Park and Disney California Adventure Park. However, because your cancellation was due to the historic pandemic closure and since you live in a location that could be further impacted should there be more country closings, I think your best bet would be to contact someone in the Ticket department. Their phone number is (714) 781-4636, or they can also be reached through email or the nifty Chat feature, both of which can be found above the light blue rectangle on the right of the page for this 'ticket help' link.

    Once you get your tickets squared away and you start dreaming of your make-up vacation, be sure to check out both the Disney Parks Blog as well as the official planDisney Instagram page for all kinds of tips and tricks as well as what you can't miss.  And when you are able to come back, Tiffany, feel free to send us any additional Disneyland planning questions you may have. We're All Ears!

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Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I'm a mom to the best ride buddy and a military spouse who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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