• On Sep 4, 2021
    Dana from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I purchased tickets and entered individual names for each ticket. Now one person is unable to go. Is there any way to get a refund? Or can I give it to someone else to use?

    Hello Dana! 

    Welcome to planDisney! Thanks for dropping by with your question! 
    It is not necessary to change the name on your theme park ticket ahead of your visit. That’s because upon arrival a Cast Member will take a picture of the person using each ticket. Then, the ticket is associated with the person in the picture, not the name on the ticket. So, bring someone else with you and head straight to the turnstiles when you arrive! 

    You're arriving just in time for one of my favorite seasons at parks, Halloween Time at the Disneyland Resort! I love the characters in costume, all the pumpkin spice treats and of course Oogie Boogie Bash - A Disney Halloween Party! While you're here, make sure to snap a picture with the Mickey Pumpkin on Main Street U.S.A. and check out Jack's holiday takeover at Haunted Mansion Holiday

    Thanks again for stopping by and enjoy your visit to “The Happiest Place on Earth!” 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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