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  • On Jan 4, 2017
    Jackie from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets through my employer and was told they were Florida Residents, good for 4 visits and up to a year to use. How can I verify my expiration date and how many times I can go?

    Hi Jackie!

    I'm delighted to assist a fellow Floridian! There are a few ways to verify the expiration date and other details of your ticket. You can check have a Cast Member verify your tickets at any ticket window at the theme parks or water parks, any concierge desk at any Disney Resort hotel or by visiting Guest Relations at Disney Springs. You can also verify by sending in an email to Guest Relations at ticket.usage@disneyworld.com and you should receive a response within 14 business days. Be sure to include the following:

    1) A photo or scan of the front and back of each ticket.

    2) Your full name

    3) Where and when the tickets were purchased

    4) The purchaser's name (if not you) and the form of payment

    5) Your daytime phone number

    Did you know?: The Walt Disney World Resort has some great offers on Disney Resort Rooms for Florida Residents! For more information, please visit this page: Special Offers and Deals.

    It has been a pleasure assisting you! Please feel free to send in any other questions you may have.

    Happy Planning!

     ~Yael

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Meet the Panelist: Yael, Florida

As a native Floridian, I have experienced the Disney Parks as a child, teenager, newlywed and now a mom of three. Whether it is planning your first trip to the Walt Disney World Resort or your 100th trip, I would love to share my wonderful memories and planning tips with you! Learn More About Yael

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