Disneyland Sleeping Beauties Castle 60th
  • On May 11, 2021
    Stacey from CA Asked

    I purchased 5 tickets earlier and we will be moving before there is any dates available. We won't be able to use them now. Can I get a refund?

    Greetings Stacey and welcome to planDisney!

    Thank you so much for bringing your question to us today, we’re happy to help. Oh no! I’m sad to hear that you are moving before you can visit the Disneyland Resort. As a military spouse myself, I understand that moving can be stressful, let’s see what we can do to help you out.

    Unfortunately, all tickets are nonrefundable. You are, however, able to hold on to your tickets until you can visit. The good news is, wholly unused and expired Theme Park tickets retain their paid price. Even after your tickets expire, you will be able to use their purchased price towards a new ticket with an equal or higher price. So please do not worry at all, Stacey. Just keep those tickets tucked in a safe place during your move.

    If you do have time to squeeze in a quick trip before you move, don’t forget to schedule your Theme Park reservations. (Tip: You can always check for Theme Park reservation availability at any time). 

    Well, Stacey, I hope this helps answer your question. If you have any other questions, or have any more questions specific to your existing tickets, go ahead and give the Ticket Service line a call. A Cast Member there will be more than happy to help answer any other questions you may have. Of course, we are always here to help as well, so don’t hesitate reaching out again.

    See ya real soon!
    -Shantel 
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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